This article provides details about the warranty for your Mode Earn Phone, including coverage duration and what is not covered under the warranty.
Warranty Duration
- Handset Warranty: 12 months
- Battery Warranty: 6 months
What the Warranty Does Not Cover
The Mode Earn Phone warranty does not cover the following issues:
- Defects or damage resulting from improper use or misuse of the device
- Damage caused by accidents
- Damage due to abnormal conditions (e.g., exposure to sand, dirt, moisture, or dampness)
- Devices with improper, altered, or defaced serial numbers
- Defects due to unofficial use of accessories
- Defects caused by viruses or software problems
- Issues arising from custom firmware or broken devices
For more details, visit our Warranty Page.
How to Request Warranty Service
To request warranty service, please email us at earn@modemobile.com. We will assist you in processing your request.