This article explains how to modify your order and what to expect for domestic and international shipments.
Modifying Your Order
If you need to make changes to an order you placed:
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Contact Us Promptly: Email earn@modemobile.com with your order number and details of the requested changes.
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Important: If your order has already been processed or shipped, we cannot make changes. You will be responsible for receiving the package in this case.
Domestic Shipping
We use USPS as our primary carrier.
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Processing Time: Orders are processed within 1 business day.
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Delivery Time: Once processed, delivery typically takes 5–10 business days.
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Tracking Information: A tracking number will be emailed once your order ships. Check your inbox (and spam folder) for the tracking details.
International Shipping
International shipments may take longer due to customs or other factors.
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Delivery Delays: Shipments may experience delays caused by customs or unforeseen circumstances.
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Tracking Information: You will receive tracking details via email once your order is shipped.
Need Assistance?
If you have not received your tracking number or have any other questions, contact us at earn@modemobile.com.