If you are having trouble completing phone verification in the Mode Earn App, follow the steps below to resolve common issues efficiently.
Step 1: Submit Verification Request Correctly
-
Submit Only Once
-
After entering your phone number, press Submit only once. Multiple submissions may cause delays in receiving your verification code.
-
-
Wait for the Code
-
Be patient. Verification messages may be delayed due to network issues or carrier restrictions. Wait a few minutes before trying again.
-
-
Use the Most Recent Code
-
If multiple codes are received, always use the latest code, as older codes may have expired.
-
Step 2: Verify Your Phone Number
-
Check Number Validity
-
Ensure you are entering a valid mobile phone number. Landline or virtual numbers (e.g., VOIP) cannot be used for verification.
-
-
Include Correct Country Code
-
Make sure the country code matches your phone number.
-
-
Omit Leading Zero
-
Remove any leading “0” in your phone number if required.
-
Step 3: Check Carrier and SMS Settings
-
Contact Your Carrier
-
Verification messages may be blocked by your carrier or email service provider. Contact them to check for any restrictions on receiving SMS messages.
-
-
Review SMS Blocklist
-
Open your phone’s SMS settings and ensure the Mode Mobile number or shortcode is not blocked.
-
Step 4: Address Network or Connectivity Issues
-
Check Reception
-
Poor network reception or connectivity problems may delay messages.
-
-
Wait for Penalty Period
-
If there is a cooldown period after multiple failed attempts, wait at least 5 hours or until the penalty expires before trying again.
-
-
Retry After Adjustments
-
Update your SMS blocklist or network settings and retry the verification process.
-
Step 5: Additional Help
If you continue to experience issues after following all steps:
-
Email Support
-
Contact Mode Earn Support at support@modemobile.com.
-
-
Provide Details
-
Include screenshots of SMS blocklist settings and any error messages you received.
-