If your account is suspended and you believe it was done in error, here’s how you can address the issue and avoid suspension in the future:
Appeal the Suspension
- Contact Support: Email us at support@modemobile.com to appeal the suspension. Provide any relevant details or explanations that might help us review your case.
Actions to Avoid
To prevent your account from being banned or suspended, adhere to the following guidelines:
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No VPNs:
- Avoid VPN Usage: Do not use VPNs or other methods to bypass or falsely access the app.
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Careful with Invite Codes:
- Don’t Post Codes Publicly: Avoid sharing your invite code in online reviews or public forums. Misuse of invitation features can lead to penalties.
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One ID Per Device:
- Single ID Rule: Use only one ID per device. Avoid using multiple IDs on a single device or multiple devices with one ID. Tools like IMEI Changers and ID emulators are prohibited and can result in a permanent ban.
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Be Thoughtful with Invitations:
- Avoid Spam: Only invite individuals who are genuinely interested in using the Mode Earn app. Spamming invitations can lead to account issues.
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Real Phone Numbers Only:
- Verified Numbers: Use only verified phone numbers and email addresses for account creation and redemption. VOIP numbers and unverified emails are not accepted.
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No Emulators:
- No Online Emulators: Do not use online emulators to mimic phone usage. This is against our policy and can lead to suspension.