If you are missing points or having issues within the Playtime games offer wall in our app, the best course of action is to directly reach out to Playtime games support to receive help as their system is separate from ours.
Reach out to Playtime support in 4 easy steps:
Locate the "Help" tab at the bottom of your screen
Select the "FAQ's and Support" option
Access the Support Chat Bot on the right of your screen
Explain your issue to Playtime Support
Any issues with Playtime games specifically are best handled by their support team, but if you are experiencing any trouble with other areas of our app, please do not hesitate to reach out to our support team - we are always happy to help!