You can view key details about your Mode Earn App account—such as your email address, user ID, and phone number—directly in the app. Follow the step-by-step instructions below to locate your account information.
Steps to Locate Your Account Information
1. Open the App
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Launch the Mode Earn App on your mobile device.
2. Go to the Wallet Section
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Tap the Wallet icon located in the top-right corner of the home screen.
3. Access Settings
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Inside the Wallet section, tap the Settings icon, also in the top-right corner.
4. View Account Details
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Scroll down to the Account section.
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Here you can view:
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Your registered email address
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Your unique user ID
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Your phone number (if linked)
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Other essential account information
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Frequently Asked Questions
Q: Why do I need my user ID?
A: Your user ID is a unique identifier used by the Mode Support team to quickly locate your account when troubleshooting issues.
Q: Can I update my email address or phone number here?
A: Yes! If you need to change your email address or phone number, simply select the "Edit Account Information" option in the account section of the settings. [*Note* if you signed up through Google login, you cannot change your email in the app - please reach out to Mode Support and we will happily change it for you!]
Q: What should I do if my account information looks incorrect?
A: Contact Mode Support immediately to verify and update your account details.