We understand it's frustrating to have problems with the verification process. Don't worry, though, we're here to help. Here are some basic steps to try that might fix the issue:
Submit Just Once: After entering your phone number, press 'Submit' only once and wait for the code. Pressing it multiple times can cause delays.
Wait for the Code: Sometimes, the verification message might be slow to arrive due to things like poor network signal or issues with the carrier's network. If you don't get the code right away, wait until the penalty time is over before trying again.
Use the Latest Code: If you end up getting multiple codes, always use the most recent one you received.
Check Your Phone Number: Make sure you're using a real mobile phone number. Landline numbers and virtual phone numbers (like those from VOIP services) won't work and can't generate a code.
If these steps don't work, we suggest looking at our Advanced Troubleshooting Guide for more help. We hope this gets your verification sorted out!