If you’re having trouble with the verification process, follow these steps to resolve common issues:
1. Submit Only Once
- Avoid Multiple Submissions: After entering your phone number, press 'Submit' only once. Pressing it multiple times can cause delays in receiving the verification code.
2. Wait for the Code
- Be Patient: The verification message might be delayed due to network issues or carrier problems. If you don’t receive the code immediately, wait a few minutes before trying again.
3. Use the Latest Code
- Use the Most Recent Code: If you receive multiple codes, always use the most recent one. Older codes might have expired.
4. Verify Your Phone Number
- Check Number Validity: Ensure you are using a valid mobile phone number. Landline numbers and virtual numbers (e.g., VOIP services) will not work for verification.
Additional Help
If these steps don’t resolve the issue, consult our Advanced Troubleshooting Guide for further assistance.
We hope these tips help you complete the verification process smoothly! If you need more support, please contact our customer service.