We'd hate to see you go, but if you no longer wish to use the Mode Earn App, you can permanently delete your account. Please review the important considerations below before starting the deletion process.
Important Considerations Before Deletion
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Irreversible Action
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Account deletion is permanent and cannot be undone.
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Loss of Points
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All saved Points in your account will be permanently lost.
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Restricted Access During Processing
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You will not have access to your account while the deletion request is being processed.
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Steps to Delete Your Account
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Open the Mode Earn App
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Ensure you are using the latest version of the app.
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Navigate to Settings
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Tap the Settings icon within the app.
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Select "Delete Account"
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In the Account section, choose the option Delete Account.
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Confirm Deletion
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Confirm your choice.
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The deletion process will begin and may take up to 7 days.
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During this time, you will not be able to log into your account.
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Canceling a Deletion Request
If you change your mind after requesting deletion:
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Check your email for a cancellation message.
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Click the link provided in the email to stop the deletion process.
Additional Help
If you experience issues deleting your account or canceling a request, please contact Mode Support directly through the app or our Help Center.
Frequently Asked Questions
Q: Can I recover my Points if I cancel the deletion request?
A: Yes. If you cancel before the 7-day deletion period ends, your Points and account information will remain intact.
Q: What happens if I try to log in during the 7-day deletion process?
A: You will not be able to access your account until the deletion is completed or canceled.
Q: Can I create a new account with the same email after deletion?
A: Yes. Once your account is permanently deleted, you may register again using the same email address.