Is there a trial period for Mode Earn Club?
If you’re living in one of the countries mentioned above and are eligible to receive the subscription, you are eligible for a free one-week trial of Mode Earn Club - no payment or credit card is required to start.
This trial will give you a good glance into a few of our major subscription benefits:
- Enhanced earning rates (you’ll earn 50% more than non-subscribers!)
- VIP Customer Support
Once you decide to subscribe, you’ll receive a good amount of extra benefits on top of this!
How can I pay for a Mode Earn Club subscription?
You are able to pay for subscriptions using any valid credit, debit or prepaid card via our third-party subscription tool - Stripe.
Can I pay with my Mode Points to subscribe to Mode Earn Club?
Yes! If you’re in the US, you can get your first month of Mode Earn Club membership by paying with the points you earned directly in Mode! No cash needed!
However, we will ask you to add a valid payment method so that there won’t be any problems when you get into your second month of Mode Earn Club which will be paid via normal money.
Will the Mode Earn Club Membership auto-renew if I paid with points?
Yes. If you paid your first Mode Earn Club membership month with Mode points, your second month will auto-renew and it will charge the payment method you have entered at the time of your redemption.
So make sure that there is at least (the equivalent of) $5 USD on the card you connected when redeeming.
Is my credit card information safe?
We take the safety and security of your personal information seriously. Mode partners with Stripe - one of the most trusted payment partners in the world. Mode does not directly access or store your bank account information.
How can I disconnect my credit card from the Mode Earn App?
To disconnect your credit card from Mode, major financial institutions allow you to manage financial connections to Stripe in their dashboard. You can also submit a request directly to Stripe here.
Disconnecting your credit card from Mode will prevent any future payments for Mode Earn Club. When your plan’s billing period ends, your account will be downgraded and you’ll lose all Mode Earn Club benefits.
Where can I see how many Mode Earn Club bonus points I earned?
To see your earning activity, click your earning balance in the earning header. There you can see your current bonus earning rate as well as a running log of your earning activities and any Earn Club bonuses earned for those activities.
Keep in mind that bonus earning is only available for Boosters, Deals, Games, Charging, Music, Videos, News, Offers, and Surveys.
Points from bonuses and streaks are not typically eligible for Earn Club bonuses.
Where do I see that I earned bonus points? Why didn’t I earn bonus points for doing something?
To see your earning activity, click your earning balance in the earning header. There you can see your current bonus earning rate as well as a running log of your earning activities and any Earn Club bonuses earned for those activities.
Keep in mind that bonus earning is only available for Boosters, Deals, Games, Charging, Music, Videos, News, Offers, and Surveys.
Points from bonuses and streaks are not typically eligible for Earn Club bonuses.
How can I cancel my Mode Earn Club subscription?
You can cancel your Mode Earn Club subscription in the “Mode Earn Club Account” section of “Settings” in the Mode Earn App.
If you purchased your subscription on Modephone.com, reach out to earn@modephone.com to cancel your subscription or cancel on Modephone.com
Can I get a refund?
As noted in the Earn Club Terms and Conditions, Mode Earn Club subscriptions are non-refundable.
However, if you subscribe to a quarterly or yearly subscription on the Mode Earn App directly (MEC Lite), then you have a 30-day Money-Back Guarantee that you can make use of.
For this, click on your profile and then on the Earn Club banner. There you will see a “Money-Back-Guarantee” button if you are eligible for it. This will lead you into our chatbot where you can start the process automatically.
What will show up on my bank statement when I pay for a Mode Earn Club's subscription?
Transactions for Mode Earn Club will be noted as Mode Earn Club or Mode on your statement.