Daniella

Hi Kailemia,Welcome to our Mode Community! A place for anyone who uses our app to share their tips, learn from others and gain inspiration for how to get the best benefit from Mode.We, the Communit...

Hi Andrew,We are happy to have you in our Community! Depending on your specific request, we are not fully clear if you are looking for how to redeem your points for our various redemption options, ...

Hi Grenolf!Thank you for your feedback, we always appreciate to hear how we can improve. Your post was moved to our Feature Request board for better navigation and to help others see it that may be...

Hi Stacie,As one of our passive earning options, the amount of points you can earn from the charge screen feature can vary from time to time, especially taking into account any changes in advertisi...

Hi Jmdr04!We can see how a feature going away without any explanation would be frustrating, and thank you for bringing this to our attention. This feedback has been sent over to our Product team to...

Hi Alex,We understand your frustration and appreciate your honesty. As a long time user of our app, you must know we have passive and active ways of earning points, with news being categorized into...

Hi there,If you are missing points or having tracking issues with any games or offers in our app, there are a number of possible reasons, such as: being flagged by the game partner for suspicious a...

Hi Stacie!We really appreciate your feedback and are definitely passing this along to our Product Team for future improvements in our News section.If there are any other points of improvements on y...

Hi there,We understand there may be some confusion regarding the new changes to our Mystery Boxes and $EARN'M! For better visibility, we have moved this to our Troubleshooting topic in case anyone ...

Hi Abenx!We have double checked our queries and can see you reached out to our Support Team earlier and your account suspension is pending investigation. Once that is completed, you will get a resp...