If you notice that your earnings from games have shifted from a per-minute basis to a per-level basis, it may indicate that you've been banned by our Games partner, AdJoe. Here’s what you need to know:
Reasons for a Ban
Bans from AdJoe can occur for various reasons, including:
- Not Accepting App Usage Permission: Failing to grant the necessary permissions for AdJoe to track your gameplay.
- Using a VPN Service: Playing through a VPN can be flagged as suspicious activity.
- Using an Emulator: Playing on an emulator rather than a mobile device.
- Having Multiple Accounts: Managing more than one account, which violates Mode’s terms of service.
What to Expect if Banned
- Earning Structure Change: While you can still earn points, the structure will change to a per-level basis. This typically results in slower earnings and lower rewards compared to the per-minute system.
Next Steps
If you believe you’ve been banned without engaging in any of the activities mentioned above, please reach out to our customer support team:
- Contact Support: Provide details of your situation, including any relevant information or screenshots.
- Investigation: Our team will review your case and, if possible, work to reverse the ban.
We are dedicated to providing a fair and enjoyable experience for all users and will do our best to resolve any issues you encounter.