Reaching out to our chat support is easy!
Here's how you can access the Chatbot from the Redemption History:
1. Open the app and log in.
2. Click 'Redeem' from the bottom icons.
3. Click the icon that displays your points on the upper left side of this page.
4. Locate and click on the redeemed item you require assistance with in the "Redeemed Tab."
5. On the next open page, scroll all the way down to find and click on "Need help? Ask for support" which will bring up the chatbot on your screen for assistance.