The basics
What is happening to Mystery Boxes?
Mystery Boxes are retiring. You can no longer get new boxes or open the ones you have. Any unopened boxes you still have are turned into Mode Points, and any $EARNM you already got from opening boxes can be withdrawn for free until Nov 30.
Why are Mystery Boxes being retired?
Mystery Boxes run on the EARN'M network, which is shutting down on Dec 1. Without it, the boxes and the vesting behind them can't keep working, so we're closing the feature in a way that lets you keep what you've earned.
Do I lose anything?
No. Unopened boxes become points, and all the $EARNM from boxes you already opened is now fully unlocked, so you can take all of it out. If you don't withdraw it by Nov 30, we turn what's left into Mode Points for you.
Do I have to do anything?
Only if you want your $EARNM as crypto. In that case, withdraw it to your own wallet or exchange account before Nov 30. If you'd rather have points, you don't need to do anything.
My unopened boxes
What happened to my unopened Mystery Boxes?
Each unopened box was turned into 1 Mode Point. You'll see them in your earning history as "Unopened Mystery Boxes - Exchanged for points". The points are added the first time you open the app after the change.
Why only 1 point per box?
Every unopened box was a free bonus (from the Crypto Club, daily streaks, Mode Earn Club or other rewards), and at today's $EARNM price a box is worth well under 1 point. We rounded up to a full point so everyone gets something, without having to open the box.
I had boxes but I didn't get any points. Why?
Boxes have always expired 60 days after you got them, and expired boxes aren't converted. If your boxes were still active, open the app once and check your earning history again. The points are added when you open the app.
Can I still open a box?
No. Reveals have ended. On the Crypto Club screen you'll see a greyed-out Mystery Boxes card that says "REVEALS HAVE ENDED".
Will I still get Mystery Boxes from daily streaks, redemptions or Mode Earn Club?
No. Mystery Boxes no longer come with anything in the app. Gift cards and other redemption items no longer show a Mystery Box bonus, the Mystery Box item is gone from the catalog, and daily check-ins are regular check-ins.
My $EARNM
What happened to vesting?
All the $EARNM from boxes you already opened now counts as 100% vested, no matter how long you've held it. You don't have to wait for the 6-month or 1-year steps anymore.
How do I get my $EARNM out?
Open the Redeem tab and tap your $EARNM banner (or go to the Crypto Club screen). Tap "WITHDRAW ALL $EARNM", make sure you have your Polygon address of your MetaMask wallet and paste it into the withdrawal screen, check the details and tap "YES, SEND". You'll see an "On The Way!" screen with the amount and the address.
If you need help on how to get your Polygon address from your MetaMask wallet, here are the steps:
- Open your MetaMask wallet
- Click on the Account name in the top left corner
- Scroll down the list
- Click on the ‘Polygon’ item
- Make sure you see that the address got copied into the clipboard
- Go Back to Mode and PASTE the address into the withdrawal field
How do I create a MetaMask wallet?
Mode sends $EARNM on the Polygon network. In MetaMask, your address is the same on Polygon as on every other network, so you only need to copy it.
- Install MetaMask (we’ll walk you through the mobile flow, but you can also do it on your computer if you want to) and create a wallet if you don’t have one. Write the recovery phrase down somewhere safe; nobody can restore it for you. Don’t use the web-extension if you’re doing it on your computer - it has a bug that won’t let you see your $EARNM tokens once they’re on your wallet.
- Open MetaMask. At the top, click on your account name, then on the 3 dots next to it on the page that opens next, then on ‘Networks’ and finally on the copy icon of the Polygon network which is all the way at the bottom of the page.
- In the Mode Earn App, open Redeem, tap your $EARNM banner, tap “Withdraw all $EARNM” and paste the address. Paste, don’t type the address! A single wrong character sends the tokens to a wallet nobody controls, and on-chain transfers cannot be reversed. Check that the first and last four characters match what MetaMask shows.
- Once you’re sure you’ve entered the right address, Tap “Yes, send”. Delivery takes a few minutes, up to 24 hours for larger amounts.
Once the $EARNM arrives, follow the “I withdrew $EARNM to MetaMask but can’t see it” step below to make it visible.
I withdrew $EARNM to MetaMask but can’t see it
Your $EARNM is there. MetaMask just doesn’t show it until you switch the token on.
Use the MetaMask website or mobile app, not the browser extension. The browser extension currently fails when you try to add $EARNM. The same steps work on portfolio.metamask.io and in the MetaMask mobile app. The following steps guide you through the steps on mobile.
- Open MetaMask and scroll down to your token list.
- Click on ‘Tokens’ and then on the + sign.
- Click on the Chain dropdown (most likely it says ‘Ethereum’ for you per default) and choose ‘Polygon’ instead
- Type ‘$EARNM’ into the search field.
- Find the EARNM entry with the purple Polygon badge on its icon and checkmark it. That is the one Mode sends to. Leave any other $EARNM entry disabled.
- Click on ‘Next’ and then on the next page on ‘Import’
- The page you’ll get lead to will show a confirmation that the $EARNM token has been imported.
- Go back. Your $EARNM balance now shows in the token list.
You can do this before or after your withdrawal; the tokens are in your wallet either way. If the balance still doesn’t show 24 hours after the “On the way” screen in Mode, contact us via Settings > Ask for support with your Mode user ID and the wallet address you used.
Does it cost anything?
No. The transaction cost is 0 points, so you can withdraw $EARNM even if your point balance is 0.
Can I withdraw only part of my $EARNM?
No. During the sunset you withdraw all of it in one go: the $EARNM from your boxes plus anything already in your in-app wallet. There's no box-by-box selection anymore.
Where can I send it?
To any wallet or exchange account that accepts $EARNM on the Polygon network - in terms of exchanges, that's MetaMask and Uniswap. Please double-check the address before you send. If it has a typo or belongs to a different coin, the $EARNM is lost and we can't get it back.
How long does it take?
Usually a few minutes. Larger balances can take up to 24 hrs because they're sent in several steps. Check your wallet or exchange account to follow it.
I withdrew, and now the $EARNM banner and my balance are gone. Where did it go?
That's expected. Your $EARNM left the app and is on its way to the address you entered. Once your balance is 0, the banner disappears. Look in the wallet or exchange account you sent it to.
What happens if I don't withdraw by Nov 30?
We'll turn whatever $EARNM you have left into Mode Points at market value for you and let you know when it's done. You don't need to do anything for that.
I don't see the $EARNM banner or the Crypto Club anywhere. Why?
The banner only shows if you have $EARNM to withdraw or a withdrawal is in progress. If you never held $EARNM, already withdrew everything, or created your account recently, there's nothing to show. If you think you should have $EARNM, make sure your app is updated to the latest version and restart it.