Facial recognition mode

Ernest Carmona Jr

March 23, 2026 22:12

For some dumb reason the app is not excepting my facial image 

-1

• Official comment

  

  Daniella

  • Community manager

  March 23, 2026 23:24

  Hi there,

  Thank you for reaching out to the Mode Community!

  If you are having issues with facial verification in the app and are no longer given the option to attempt verification again, our support team must manually add some more attempts to your account. For your ease, we have now done so and you should be able to attempt verification once more!

  To ensure success, please do this in a well lit area where your face is clearly visible with no shadows or things covering it, and take steady pictures to avoid blurriness.
• 

  Ernest Carmona Jr

  March 24, 2026 17:07

  It's still not excepting my photos still I must have tried about 100 times already 

  0

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