My app crashes or freezes — what should I do?

John D

• Community moderator

August 04, 2025 19:34

Try this:

• Make sure your app is updated to the latest version
• Clear your app cache via device settings
• Restart your device

Still crashing? Share your phone model and Android version below. We’re here to help.

 

 

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  Abenx Hidayat

  August 18, 2025 04:28

  Halo Admin akun saya telah diretas, mohon untuk mengaktifkan kembali karena sangat penting buat saya.

  Terima kasih 

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  Daniella

  • Community manager

  August 19, 2025 05:19

  Hi Abenx!

  We have double checked our queries and can see you reached out to our Support Team earlier and your account suspension is pending investigation. Once that is completed, you will get a response to that support ticket, which you can find with the ticket ID: 1804225!

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