First post!

Tori

August 04, 2025 15:43

Hi! Did anyone else experience something strange w/ the music earning yesterday? It played fine but i wasn't receiving any points. Back to norm today tho.

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• Official comment

  

  Alan Rocker

  • Community moderator

  August 06, 2025 20:47

  Welcome to the Mode Mobile Community. We value your input and encourage you to share any suggestions for new features on our official Feature Request Board. You can also vote on existing submissions to show your support. URL: https://helpdesk.modemobile.com/hc/en-us/community/topics/39816542609044-Feature-Requests
• 

  Daniella

  • Community manager

  August 04, 2025 19:23

  Hi Tori!

  We are sorry to hear that you were having music earning issues yesterday, and we can see that you have already raised an official support ticket with us, and we have escalated the matter for further investigation. Thank you for your support and understanding!

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