Is it a bug, or just taking longer than expected?

Great question! Some things aren’t bugs — they’re just slower than expected.

✅ Not a bug:

- Redemptions taking 2-5 business days

- Offers not crediting instantly

- Music earnings showing after a short delay

🐞 Possible bug:

- App crashes

- Points freezing for more than 24 hours
Post your situation here and we’ll help sort it out!