Installs is a feature we offer in partnership with a third-party provider, AirFind. They supply the apps featured in this section. Occasionally, there might be a discrepancy where an app requires more actions than initially indicated to earn the promised points. We acknowledge that these instances are unintentional on AirFind's part.
If you encounter such an issue, we encourage you to contact our support team through the chatbot. Please inform them about the specific app that didn't credit you points, and have a screenshot of the app ready for our review.
Before reaching out, it's important to confirm a few things: ensure you didn't use a VPN during the download and installation process, that you downloaded the app from the Google Play Store, and that the email associated with your Google Play Store account matches the one you use for the Mode Earn App. Additionally, verify that you have opened and interacted with the app for at least 15 minutes.
If all these conditions are met and you're still not receiving your points, there might be an underlying issue that needs our attention. In such cases, we genuinely want to hear from you to rectify the situation.