Redeeming a physical gift Item on Mode Earn App is fairly easy.
Here is how to do it.
1) When you have enough points to redeem an item of your choice, simply tap on the Redeem tab.
2) Tap on "Products" and then the Physical item you desire.
3) Then tap on Redeem XXXXX POINTS.
4) You will then get a notification on the screen asking you to confirm the redemption; simply tap "REDEEM" to confirm.
5) You will then receive a confirmation email from no-reply@modemobile.com with the subject line "Your Order Is Being Processed". Please keep a lookout for the email in your Spam Email folder, since it may end up there.
6) Within 7 business days, you will receive another email from no-reply@modemobile.com with the subject "Your Gift Code for (Redeemed Item) Has Arrived!" with the Gift code and instructions for redeeming the item.
7) If you do not receive the redemption code within 7 business days, you can find it on the Mode Earn App.
Here's how to locate the redemption code on the app.
a) Login to Mode Earn App on your phone.
b) Tap on the 'Boosters' tab, then at the top right corner tap on Lever/Gear icon to access the 'Settings' tab.
c) Find and Tap on 'Transaction History'.
d) Tap on the 'Redeemed' tab in the upper right corner and then on the item.
e) You will find the redemption code on the next screen.
To redeem the code, follow these steps:
i) Go to https://www.modephone.com/pages/redeem
ii) Add your chosen item to the cart by clicking on the cart button in the lower-left corner of your chosen item.
iii) Tap the Shopping Bag Icon, which should be located somewhere on the right side of your screen.
iv) Tap the Checkout button on the next screen.
v) Enter your contact information and shipping address, or utilize one of the available express checkout options on the screen and tap on "Continue to shipping" at the bottom of that screen.
vi) Confirm your contact information and shipping address on the next screen and tap on "Continue to payment"
vii) Enter the redemption code in the "Discount Code" Tab and tap the "Arrow pointing to the right" button to reduce the total amount of your order to Zero.
viii) Tap the "Pay now" button to place your order.
Kindly allow 4 - 8 weeks for your order to be delivered to your address.