1. Phone Does Not Power On
Understanding the Issue
Due to airline regulations, phones are shipped with minimal battery life. Additionally, the phone's internal components consume battery even when the device is turned off. When the battery reaches a critical level, it may enter a safe mode to preserve the remaining charge, preventing the phone from powering on.
Solution:
- Charge the Phone:
- Connect your phone to the charger.
- Leave it charging overnight to ensure it receives a full charge.
- Power On:
- After charging, attempt to power on the device by pressing the power button.
2. Phone Does Not Respond
Solution:
- If the phone remains unresponsive for several minutes, press and hold the power button for a few seconds to restart the device.
We hope these steps help improve your experience. If you have further questions or need assistance, feel free to contact us at earn@modemobile.com.