If you enter your SIM card PIN code incorrectly three times in a row, your SIM card will become locked. To regain access, you must use a PUK (PIN Unlock Code) provided by your mobile service provider.
Step 1: Obtain Your PUK Code
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Contact your mobile network service provider.
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Request the PUK (PIN Unlock Code) for your SIM card.
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Some carriers also allow you to find your PUK code by logging into your online account or mobile app.
⚠️ Important: Do not attempt to guess the PUK code. Multiple incorrect entries can permanently disable your SIM card, requiring a replacement.
Step 2: Enter the PUK Code
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When your phone displays the “SIM locked” message, select the option to enter PUK code.
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Carefully enter the PUK code provided by your carrier.
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Follow the on-screen instructions to create a new SIM PIN.
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Confirm and save the new PIN to complete the process.
After Unlocking Your SIM Card
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Once the correct PUK code is entered, your SIM card will be unlocked, and your phone will regain normal service.
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Store your new PIN in a safe place to prevent future lockouts.
Next Steps if the Issue Persists
If your SIM card remains locked or the PUK code fails:
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Double-check that you entered the code exactly as given by your carrier.
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Contact your service provider for further assistance.
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If the SIM card is permanently disabled, request a replacement SIM card.
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For additional support, email earn@modemobile.com.