If your phone displays a SIM error, this guide will help you identify the issue and provide steps to resolve it.
Steps to Resolve SIM Errors
- Check SIM Card Placement:
- Ensure the SIM card is properly inserted in its designated slot.
- Verify that the SIM card is not damaged or scratched.
- Verify Active Service:
- Contact your network service provider to confirm that you have active service and are within their network coverage area.
- Additional Checks:
- SIM Card Slot: Make sure the SIM card is in the correct slot.
- Network Compatibility:
- Use Frequency Check to see if the bandwidth matches your network. The Mode Earn Phone requires compatibility with the following bands:
- GSM: 850/1900
- 3G UMTS: 850/1700/1900/2100
- 4G LTE: B2/4/5/12/17/66
- Use Frequency Check to see if the bandwidth matches your network. The Mode Earn Phone requires compatibility with the following bands:
- Outdated SIM Card: If your SIM is outdated, you may need to obtain a new one from your network provider.
- APN Settings:
- The network typically pushes APN settings automatically when the SIM is first inserted. To verify:
- Google your network name followed by "APN settings."
- Go to Settings > Network & Internet > Mobile Network > Advanced > Access Point Names. Select your network and cross-check the settings.
- The network typically pushes APN settings automatically when the SIM is first inserted. To verify:
After completing these steps, your SIM error should be resolved. If you still encounter issues, or if you need further assistance, please email us at earn@modemobile.com.