If you haven’t received your referral reward, here are the most common reasons and how to fix them.
Checklist: Did You and Your Friend Complete All Steps?
1. Referral Link
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Your friend must sign up using your referral link.
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If they signed up without it, the referral won’t count.
2. First Game Play
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Your friend must:
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Download the app using your referral link.
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Play their first Trending Game to qualify.
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How Your Friend Can Find a Trending Game
Trending Games are located in several sections of the app:
Music Tab Games Tab / Earn Per Minute
Referral Rewards Breakdown
Your Rewards
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Earn up to 5,000 points (amount depends on your friend’s country).
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Continue earning 3% of your friend’s gaming rewards.
Your Friend’s Rewards
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Earn up to 500 points after playing their first game.
Tracking Rewards
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Both you and your friend can view referral points in the Transaction History section.
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This provides full transparency so you can confirm when rewards are applied.
Need Help?
If all steps were followed but you still haven’t received your referral reward:
👉 Contact our Customer Success Team [here] for assistance.
Key Takeaways
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Rewards only apply if your friend signs up through your link and plays a Trending Game.
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You can earn up to 5,000 points + 3% of their gaming rewards.
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Your friend earns up to 500 points as a welcome bonus.
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Check Transaction History to track rewards.