We recognize that there may be instances where you consider canceling your Mode Earn Club Max subscription and seeking a refund. It's important to understand that the subscription to Mode Earn Club Max is non-refundable. This policy is in place because the benefits of the subscription are made immediately available to you at the time of purchase, and unfortunately, we cannot retract these benefits once they have been activated.
However, if you subscribe to a quarterly or yearly subscription on the Mode Earn App directly (MEC Lite), then you have a 30-day Money-Back Guarantee that you can make use of. For this, click on your profile and then on the Earn Club banner. There you will see a “Money-Back-Guarantee” button if you are eligible for it. This will lead you into our chatbot where you can start the process automatically.
That said, should you decide to cancel, you'll still be able to maximize your earnings. You can continue to earn at an increased rate using your Mode Earn App and Mode Earn Club for the duration of your existing paid membership period. Should you have any questions or need further assistance, please feel free to reach out to our support team. We're here to help!